Chapter 37 That's Not Necessary(1/3)
Chapter 37 That may not be
Chapter 37:
Yao Jia handed the phone to Lin Qian, Lin Qian pulled a chair and sat behind Yao Jia to answer the phone.
Lin Qian first calmed the customer's emotions, and then patiently explained to her that this matter really needs to be handled by Heyi.com first. Because the paid installation fee did not have any relationship with Kunyu Electric, he could only solve the problem by Heyi.com. This is definitely not Kunyu Electric that is ruling out the responsibility.
And Kunyu Electric will not do anything in the future—
"We will go to Heyi.com to communicate and negotiate with Heyi.com. For products that are responsible for free installation by manufacturers, they will remove the option of purchasing paid installation services."
The customer accepted Lin Qian's explanation and hung up the phone.
Yao Jia felt more and more that she was still short of the Nine Yang scriptures in front of Lin Qian, the great customer service master.
After hanging up the phone, Yao Jia sighed: "Squad leader, what's the matter with this?"
The pot that was not Kun Yu was also hard to buckle Kun Yu's head."
Speaking of this big boss of Heyi.com, isn’t it just that he came to Kunyu today to meet with Comrade Yao Bingkun? Wen Zhihe?
The connection between everything in the world is so wonderful. The boss of Heyi.com came, and the troubles of Heyi.com also came by phone.
Lin Qian instructed Yao Jia: "This is not the first time this situation is, it is a bit troublesome to deal with it. I met today's customers - although they are in a big mood, they are willing to listen to advice in the end. In fact, it is still easy to solve.
Sometimes when you encounter unreasonable things, you have to ask Kunyu Electric to compensate for the installation fee. That is really a headache.
If you encounter problems related to Heyi.com again in the future, just call me directly and I will solve them."
Yao Jia said it, and then complained casually: "It's not a solution to rely on explanations like this. It's not a solution to the symptoms but not the root cause. The fundamental problem still needs to be told to Heyi.com not to do this.
Heyi.com is the same. Even if the money that ordinary people can obviously not spend, it will induce everyone to spend. It is simply digging a hole to find opportunities to make money, and even let Kunyu take the blame. It is really annoying."
Meng Xingzhe, who was beside him, coughed hard.
The cough was so pretentious that Yao Jia felt that he was so annoyed that he made such an inexplicable noise when others were talking to the serious matters.
While Yao Jia had no phone call, Lin Qian said a few more words to her: "Actually, it can't be blamed on Heyi.com.
I have asked privately that the paid installation services provided by Heyi.com are either having a difficult life or having a little physical disability or lame.
In fact, Heyi.com is also doing good things, but it is a bit forced to do good things and does not give customers a chance to make their own choices.
If they indicate the situation, I believe that kind-hearted customers will be willing to take the initiative to choose paid installation services."
Yao Jia's thoughts were a bit complicated for a moment.
Yes, she remembered that the customer just said on the phone that the master who went to install the air conditioner for her was a little limp on his left foot.
"Oh, okay," said Yao Jia, "there is no right to speak without investigation. It seems that Wen Zhihe is a good person."
"That's not necessarily."
Lin Qian said with a smile.
Meng Xingzhe coughed hard beside him and cleared his throat, as if a lung was stuck in his throat.
His cough was so prominent that it attracted the attention of Yao Jia and Lin Qian.
Lin Qian originally wanted to ask Meng Xingzhe if he had a discomfort in his throat.
As a result, their eyes stopped for a moment at Meng Xingzhe, and were immediately captured by the figures of several people standing in the aisle.
Yao Jia felt Lin Qian's breath tightening beside her.
This aisle has never seemed so noble and grand. Li Wangli stood there and was considered the lowest level pawn.
Among the people in suits and ties, the leaders were Yao Bingkun and Qiu Lishi, the first and second-in-command of Kunyu Electric.
When Yao Jia looked over, Comrade Yao Bingkun's eyes didn't stop on her face at all, as if he had never known her or had planned to know her in his life.
Yao Jia skipped the slight thrilling pain in her heart, thinking that it would be better if he didn't look at him. If he saw it correctly, he would have to scold himself with his eyes and say whatever opinions he had made during working hours.
Next to Yao Bingkun and Qiu Lishi was a tall and handsome man. He looked at Yao Jia and Lin Qian with a smile.
Yao Jia glanced at this man who seemed to be smiling twice more.
She just thought this person was very, very beautiful, and was comparable to Meng Xingzhe.
But he is different from Meng Xingzhe. Meng Xingzhe is so handsome that he is so elegant and elegant.
Li Wangli came up to smooth things over at this time and said with a serious smile: "Mr. Yao, Mr. Qiu, why don't I take Mr. Wen to the big customer service department next door to visit?"
When Yao Jia heard this title, she understood that the person in front of her was the legendary business tycoon Wen Zhihe.
She suddenly understood why Meng Xingzhe looked like he didn't want to mention him when he mentioned this person.
Because he is also good-looking, he looks comparable to Meng Xingzhe.
Qiu Lishi also followed Li Wangli's words: "Then let's go and visit the big customer service department together?"
Yao Bingkun also nodded.
It seemed as if they hadn't heard the conversation between Lin Qian and Yao Jia just now.
Then the embarrassment caused by that conversation does not exist.
But Wen Zhi and the corner of the lip, he said, "Don't worry."
I want to talk to your employee, Is it OK?”
He pointed at Lin Qian and asked Yao Bingkun, Qiu Lishi and Li Wangli.
Li Wangli didn't dare to answer privately, so he turned to see Yao Bingkun and Qiu Lishi, waiting for them to make an idea.
Yao Bingkun smiled and said, "Of course."
With this sentence, the atmosphere suddenly became a little nervous.
Yao Jia sighed, wondering if Wen Zhihe was going to cause trouble for Lin Qian.
She was like a priest who was always ready to run out of the cage and bare her teeth at the bad guy, clenched her fists under the table, thinking that if Wen Zhihe was ugly, she would take off her vest and take care of everything and protect Lin Qian.
Wen Zhihe said "Hello" to Lin Qian.
Lin Qian stood up from the chair.
Yao Jia didn't know if she was sensitive, she always felt that Lin Qian's aura became a little different from usual.
She seemed to be a little tight.
Wen Zhihe looked at Lin Qian, smiling elegantly, and his voice was slow and unpredictable: "Just just now, your colleague said that Wen Zhihe is also a good person, and you replied to her, 'It may not be'.
I want to hear the sentence 'It may not be' and what kind of understanding should I have."
Yao Jia thinks it is really magical.
If someone asks this sentence in person, it will be particularly embarrassing. It is equivalent to Wen Zhi and the forces represented by him who have already made a prelude to the sonata of breaking up with Kun Yu.
But after Wen Zhi and himself asked, he didn't think so at all, just like what he was talking about, but it was just everyone's different views on the weather, not whether he was a good person.
Yao Jia thought that Lin Qian's answers needed to have extremely high emotional intelligence, otherwise the problem of tearing her face would be shifted from Wen Zhihe's question to her not being suitable for her answers.
She was sweating for Lin Qian.
Lin Qian raised her eyebrows very lightly, her face still not changing.
She immediately showed a polite smile with a high professional quality on her face. She calmly answered Wen Zhihe's question: "I mean, people of your level, like Mr. Wen, who simply judges with good or bad people, will be narrow."
Wen Zhihe smiled and said, "Oh?"
He said, "How should we judge?"
There is an indescribable smile hidden in the afterglow of his voice.
The smile seemed to be "I want to see how you can make flowers down."
Lin Qian's calmness remained calm and her smile was still appropriate. She replied: "You should be judged as a successful person."
If a successful person is defined as a good person or a bad person, he is judged too thin and hypocritical. Only by playing and making decisions in a dilemma between good and bad can he experience a successful person."
Yao Jia almost slapped Lin Qian's words.
Although this kind of words are clichés, Lin Qian is inexplicably said, and it sounds like that.
Wen Zhihe smiled and turned to Yao Bingkun and said, "I heard that Kunyu's after-sales service is done well, so I just wanted to visit it today."
He turned to Li Wangli again and said, "The employees under Manager Li are very clever, no wonder your customer service is doing well."
He laughed, and everyone laughed accordingly.
Just now, there was a tense atmosphere that was about to break up if I didn't answer well, and it was broken up with laughter.
The group moved again and headed towards the direction of the large customer service department.
Yao Jia breathed a sigh of relief as she watched the backs in suits and tie gradually faded away.
She just saw Lin Qian answering Wen Zhihe's question, and she felt like she was watching the master fight.
She suddenly realized that just now, Meng Xingzhe had been bent down and lowering his head, as if he was busy.
He straightened his waist now.
Suddenly, Wen Zhihe, who had walked a distance, looked back in the crowd, and his mouth was still curled up.
To be continued...