After a while, the supermarket store manager followed the security guard. The office was right next to it.

"Consultant Zhang, Mr. Sun. I am the person in charge of our store, my name is Tian Baoyi." Manager Tian smiled and greeted Zhang Yanming and his wife.

Zhang Yanming nodded at Tian Baoyi and pointed to the station: "Manager Tian, ​​do you think, can you add two stools inside? Let the cashier sit down and rest occasionally."

"Will it be too crowded?" Manager Tian looked inside.

"You can consider making it a hidden type, and you can receive the one under the counter when you don't need it. It's too long to stand ten hours a day, and you have to persist every day. This is not a trivial matter, it can easily cause occupational diseases."

"Can this cause occupational diseases?"

"Well, varicose veins, bone problems, and feet are prone to problems. In the future, they will be asked to wear a layer of stockings inside. It is mandatory and must be worn. It will be distributed regularly by the supermarket...two per month."

"Panitsty?"

"That's not enough, just put your legs on. It's mainly to protect the calf and knee joints, which can effectively reduce the chance of varicose veins. You can customize a batch with a partner manufacturer, and that one is not much money.

The stool still needs to be added. I don’t think there are so many people at any time. When there are fewer people or no one, you can sit down and rest, as long as it doesn’t affect your work.

I am not old and come to work here. If you are a manager, you must learn to take care of a little, do your work, and implement the system, but you must also talk about human things, right?

If the stool surface needs to be soft, you can consider high-density sponge and find someone to design it. Just find this manufacturer and let them take responsibility."

Zhang Yanming took a photo of the cashier: "It's not cheap to sell this thing to us, it's okay to add a stool."

"I think it's OK." Manager Tian laughed. I guess the boss of this manufacturer felt very complicated when he heard the news.

"If you say this to the old man, just say it's my intention. Don't delay it, and solve it as soon as possible."

"good."

"There is also the problem of working hours. It takes nearly ten hours a day, and this time is a bit long, and it cannot exceed eight hours a day. I will start to change this immediately and adjust it according to the daily abortion.

Another one is double breaks. We don’t need to rely on exploiting employees’ rest time to create profits, we need to have what we should have.

I know the characteristics of the commercial service industry. There is definitely no need to rest on statutory holidays, but those who should be supplemented must be supplemented. Those who can take turns to rest must take turns to rest. Those who really can't connect to the business must settle the overtime fee according to the facts.

No matter what industry practices I have, Fengcheng doesn’t need to follow any industry practices. Once you join the company, you will be your own family, including you. In addition to the rules and regulations, we should make everyone feel more comfortable as much as possible."

The little girl who was checking in the cashier kept paying attention to this place, and she still had time to watch the fun.

Seeing the manager coming, he listened to Zhang Yanming's words "behavedly", nodded constantly, and subconsciously stuck out his tongue, reflecting on whether he had said something wrong just now.

"It's not your fault. I didn't consider it before and didn't pay much attention to this area later. It's my problem. You can start to rectify it immediately.

When formulating standards in the future, try to consider them from the perspective of employees and listen to their opinions and suggestions.

If you think more about employees and presbyterians think more about you, if every level of management can do it, our employee satisfaction will naturally increase.

If employees are satisfied, they will naturally be happy in their work. This will bring satisfactory services to customers and make them feel the value of money spent and the happiness of spending. This is the relationship between cause and effect, do you understand?"

"I understand," Manager Tian nodded. In fact, everyone understands this principle, but it is just a question of whether it can be done. Whether it can be done is one aspect, and it mainly depends on the boss.

After all, there is operational cost involved here.

"In the future, you have to go down and walk around with Sun Ying and the others and take a look more, not just read the report." Zhang Yanming said to Sun Hongye: "The same is true for me.

This matter is my fault. I didn’t think about it comprehensively, and I didn’t find any problems at the first time. You arranged to calculate the overtime fee for all the previous personnel and pay it together with this month’s salary.

I will pay this money privately, which is considered a punishment. In addition, I will add 300 yuan to each cashier to each of them, so I will apologize to them."

Zhang Yanming turned his head and looked at Manager Tian: "Then it's your problem. From today on, until the problem of stools and stockings is solved, and the cashier will be subsidized for twenty yuan every day.

If you get there, which day will stop, the money will be paid out from your operating expenses.”

"Boss," Manager Tian smiled bitterly: "Let's just do it quickly. There is no need for this, right? Our little cost is not much."

"It's settled." Zhang Yanming waved his hand: "If you have this time, hurry up and do things. I didn't notice it, and you didn't notice it either. This is also a warning to you.

Remember that employees provide services to customers, and the assessment criteria are customer satisfaction, while you provide services to employees, and the assessment criteria are employee satisfaction, do you understand?

Management focuses on word management, discovering problems and solving problems provide everyone with a better working environment, coordinating the relationship between the upper and lower, left and right, and solving the needs of employees.

The result of just being ignorant is that everyone is indifferent and in a mess. Those who can never control the sense of belonging will only be oppressed and resist wherever they are.

What I want to see is that all the brothers and sisters in the company can live a good life happily and treat the company as everyone’s home.”

Zhang Yanming patted Manager Tian on the shoulder: "You tell me these words to the old man and the others. Also, what I said just now is the same in the entire department store. Let's start executing it immediately."

Manager Tian nodded solemnly: "Okay, listen to you. I will arrange it immediately and send a report to the headquarters."

"Okay, then you can be busy. We just come out for a walk and go back now." Zhang Yanming also nodded.

"My brother is so handsome." Sun Ying grabbed Sun Hongye's arm, with little stars emitting eyes.

"He is cruel to me." Sun Hongye glared at Zhang Yanming with his lips pursed.

"Where is it?" Sun Ying looked at Sun Hongye: "No, you must have read it wrong."

"You know what a big deal. Didn't you hear him say we can't just read the report if we let's go for more time?"

"Ah? Is this angry?"

"You're a little angry. Go back and discuss it, come up with a plan, and let's go out for a walk from time to time in the future."

"Oh. My brother is such a good boss. Sister, you are so happy."

The episode passed quickly, and the family came out of the supermarket and got in the car and went home. Sun Hongye stuffed the sleeping Zhang Xiaoyi into Zhang Yanming's arms, which was the punishment just now.

Manager Tian quickly returned to the office and formed a report on what Zhang Yanming said, the problems pointed out, and the decision he made, and sent it to the headquarters and Hua Jintang.

The report came to Hua Jintang's hands as soon as possible. Old Hua read the report carefully several times, and then picked up his phone and sent three words to Zhang Yanming: I admit my mistake.

Zhang Yanming smiled after receiving the text message, replied with three words: Change it immediately.

...
Chapter completed!