"Is there a simpler way?" Ma Yun asked.

"Yes!" the supervisor nodded. "Actually, there is no problem with our program, but there is a problem with this newly emerging patch. So we just need to delete this patch from the system, and everything will be fine and all problems can be solved!"

"Delete this patch?" Ma Yun was stunned for a moment, "Will this pose a risk to the entire system?"

"No, this patch is actually an independent detection software. Although it is integrated into the system file, it is essentially independent. Deleting it will not have any impact on the system, nor will it destroy stability!" Technical Director.

"So how long will it take?" Ma Yun asked again.

"Two hours!" the supervisor raised two fingers and said, "Simple words, we only need to issue an announcement to guide the user to find the corresponding folders and patches, and then delete them!"

"If it is a little more complicated, we can create a fool package, let customers download it, then double-click it, and then click a few automatically pop-up confirmation pop-ups. This fool package can automatically delete the corresponding patches."

"This kind of fool pack is very fast to write, 2 hours is enough!"

"Very good, just do it!" Ma Yun smiled and said, "You can arrange it and let them quickly get this fool pack, and then publish it to our official forum and the official download channel so that everyone can download it!"

"Also, you draft an announcement, and then publish it to all users through our QQ system account, telling them to go to this download address to download the fool package to solve the crash problem!"

"yes!"

"Okay, we have worked hard for a day. After the fool bag is finished, we will get off work and rest!" Ma Yun became lazy, everyone breathed a sigh of relief, and then they went to solve the problem.

At this time, Ma Yun thought that this was just a very ordinary accident. Although the impact of this accident has been quite large, many people in the technical department have dark circles.

But this is indeed just a small problem. After all, a fool can solve the problem. Ma Yun could not imagine that this would be the first tough battle in his life and a tough battle that could be recorded in the history of the Internet.

It is known in history as the soft Q war.

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"I don't know what expressions these stupid Chinese people will have when they see our gifts!" Almost at the same time, in Microsoft's technical department, several engineers who were working were talking with smiles.

"No, they don't know there is any problem yet. Their customer service is still sleeping!" Another person said with a laugh.

"Even if they find the problem, they would never have thought that the bug would be hidden in our patch."

"Besides, it will take us at least one week to find out the problem! How could they be as fast as ours!" another engineer said.

"No, why not bet, let's make a bet. I bet $100. These Chinese people don't have half a month to find out where the problem is!" The initial engineer laughed.

"No, I bet with you, but I bet they will find us a month later!" Another engineer responded immediately.

"Hahaha!" All the engineers burst into laughter.

These engineers have no mistakes in their ideas, because even if they are in the United States and Microsoft, it is very difficult to find problems even if it takes a week.

First of all, after the problem arises, it will definitely not be reflected in the engineer’s first time, but will complain to the customer service department.

After receiving the complaint, Microsoft's customer service department first comforts its customers to be kind, but after the customer hangs up the phone, they will not directly report the problem to the technical department, but record it in their work records.

Well, if the customer service is in a bad mood, it is normal not to record.

At the same time, according to Microsoft's practice, the customer service work records will be handed over to the leaders of the customer service department after the work of the day. Then the leaders will check the problems that arise, select some more serious and more opinions, and then hand them over to the leaders at the next level.

The previous level leaders will collect these questions and then hand them over to the head of the technical department at the two meetings every week.

With this step alone, if you are lucky, you will have to wait for three days. If you are not lucky, you will be transferred to the technical department in one week.

Assuming that the problem appears in front of the technical department within three days, the leaders of the technical department must first send someone to count and select the problem, which will take about one day.

After selecting some problems that need to be solved, the person in charge needs to report to the above and obtain approval from the above, and the problem will be transferred to relevant engineers in the technical department, and they will solve the problem.

However, because many engineers will accumulate a lot of tasks, once these problems fall into the hands of engineers, it may take several days before the engineers will truly start to examine the problem and then think about solutions.

If it is a small problem and the engineer can solve it himself, then report it to his leader, and after approval, it will be added to the patch.

If the engineer cannot solve the problem by himself, he will have to wait for another day or two. After the regular meeting of the technical department, the problem will be proposed at the meeting, and everyone will discuss it to judge the seriousness of the problem, whether it needs to be solved immediately, how much effort it needs to be invested to solve it, etc.

Anyway, after such a process, it will definitely be gone in half a month, and when the problem is truly solved, a month will be too fast.

Before 2008, before China's strong rise in the Internet field, all network companies, or all companies, were basically the same. If you report a problem, it is a conscientious company that can be solved in a month. If it is delayed for a year, or even throwing the problem into the trash can, it is normal.

After all, compared to solving problems, ignoring the problem is the fastest, easiest, easiest and most cost-effective solution.

Don’t think this is too exaggerated. On the contrary, this is a very normal thing and a problem that any big company will have. It is collectively called a big company disease. This is an inevitable time.

That's why these Microsoft engineers are very confident to bet that they can solve the problem within a month. They are already overestimating that there are too many Chinese people.

"Then everyone bet again. How should they solve our gift after they find the problem?" An engineer felt that making a bet was not enough, so he had to make a second time.

"Then it's even longer, it's impossible without half a year!" an engineer replied immediately.

"No, I think it will be more than half a year. After all, we designed it for their underlying results. If they want to solve the problem, they have to replace more than half of the programs, and they also involve different versions in more than 20 languages. It is impossible without half a year!"

"That's right, after half a year, they solved the problem and replaced it with a new network protocol. At that time, we only need to write a new patch to continue sending QQ to God! Hahahaha!"
Chapter completed!