Chapter 176 The Importance of Habits
"Actually, mom, I would recommend that you hire an aunt to come back and help you with anything."
"Why are you still messing with this? Don't look for it."
"No, mom,"
"Shut up, it's not over yet? Do you have anything to do? Get out of here and go back to your Lion City."
Tang Jing covered her mouth and laughed secretly, and the two little girls were flying with their eyes at each other.
Zhang Yanming fell powerlessly on the sofa: "You are domineering. Mom, you can't do this. In the past, the emperor would listen to both sides and take the advice of the public."
"Wouldn't you be able to kill time here when you have time? "Don't you go to your brother to sit for a while. Your brother used to have little experience, but now it's so big, and it's very difficult to do some things without experience. Let's see it and help you think about your ideas."
Zhang Yanming thought to myself that I was tired every day in Lion City and wanted to relax and do nothing when I came back. But I didn’t dare to say that.
Get up and put on your clothes and change your shoes and go downstairs.
In fact, what Zhang Yanjun encountered was some small management problems...the details. Zhang Yanming had already helped with the big framework.
When the mall is bigger and there are more employees, it is not easy to manage, and it is inevitable that there will be some minor problems caused by bumps and bumps. People have seven emotions and six desires, and when there are more people, there will be endless small conflicts.
"This situation is normal. You only have no effect on rewards and punishments. There are so many people on one floor and so many people on the entire store. If you make the management smoothly, the area will be large, which will infinitely weaken the effect of your rewards and punishments."
Now there is a sales manager in the mall, and then there is a person in charge on each floor, which is Zhang Yanjun’s management.
"You make it three-dimensional. The manager, floor, and then each floor is divided into pieces, partition, classification, and group. There are at least three people in each group. There must be competition between groups, categories, areas, sections, and floors.
Do you understand? Transform daily frictions between each other into purposeful group competition. The group leader is thirty more than the group members, fifty more category managers, eighty more district managers, and one hundred two more floors.
I'll give an example, you can decide the specific number yourself. Don't underestimate these twenty-thirty, this artificially makes their status unbalanced. Do you understand? To put it bluntly, it is to help the grassroots employees establish several small development goals.
People are enterprising and want to be better than others. Do you understand?
Then, between groups. Ning Xinan remembers to read this site, the update here is really fast. Between categories and partitions, consciously guide them to compete, hygiene, service quality, sales performance, and appearance. You can list some items in detail.
Rewards can also be divided into different levels from mobile red flags to cash. Punishments should not only deduct money, such as posting a review letter, reducing the promotion rate, and affecting group ratings and ratings.
Shame, sense of honor, and rejection are all methods and weapons that can be used infinitely in management. They are all more effective than fines.”
Zhang Yanjun bit his lip: "Suddenly I feel that you are a little sinister. I remember what Xiaohui said, and I am a little dazed now."
The sales manager and the floor manager were holding a pen to record, feeling that they had learned something.
"Management and sales are what you play with. You can read more books on psychology, which is useful. Even if we communicate with people and go out to do business, psychology should be a necessary knowledge reserve."...,
The sales manager nodded, and his eyes were filled with admiration when he saw Zhang Yanming.
"If you have nothing to do, organize more collective activities for employees, so that everyone can do more contacts outside of work and deepen communication between them. This is also a good way to stabilize the team and strengthen management.
Nowadays, private companies and enterprises only talk about money, but how much sense of belonging and identity does employees have? I came to you to get money, right? Do you only talk about money with him and let him talk about feelings with you?
Team building activities are essential employee management content for a sales company. We need the recognition and ownership of employees. We need to talk about relationships with them, right? This is the foundation for a sales company to last for a long time.
Establishing employee mutual aid departments, such as birthdays, having children, the situation of elderly people at home, illness or disasters, we should take action. We may not have to pay much, but you have to do it.
The company should understand the basic situation of employees... and also let employees understand each other. The company should actively help employees gain a sense of happiness and encourage employees to help each other. This is the team belonging.
Have you noticed that the individual boss introduces his own store and products and will say, "What's the matter with our family? What's the matter with our family?"
If one day, when your sales staff face customers, they can naturally tell us what the shoes are like, you will be more than half of them. Do you understand?"
"Is this a sense of identity and belonging?" asked a floor manager.
"Yes. In fact, the old state-owned enterprises in the past did the best. At that time, employees really took the factory as the head of the factory and took the initiative. This is something that cannot be forced and requires the natural formation of employees themselves.
It would be useless if you force him to say this. You can't force him to do so in your heart." Zhang Yanming glanced at the sales manager.
"There is no one who forces this? It's a joke. If you can't draw a tiger, it will also cause disgust." Zhang Yanjun thought it through and said with a smile.
"Yes, we need to accumulate little by little through our daily work." Zhang Yanming nodded: "You, as a sales manager, need to do more work in the construction of employees' minds, rather than just focusing on sales reports.
The company will expand in the future, including Ruer, Beijing, and even Shanghai. We need a stable workforce and a stable and competent management team.
Do you want to be a migrant worker or a professional manager, depending on your personal work details, direction of effort, and achievements. This is not something that can be set just by setting a goal. Ning Xinan remembers to read this site for favorites. It is really fast to update here. It needs to be done and done well."
"I'm working hard." The sales manager's face turned slightly red.
"Smith and I will develop real estate for a while in the future. I can provide a venue for your company in every city where we have projects, but whether we can do it is your own business."
Zhang Yanming said this to Zhang Yanjun more to the sales manager and the three floor managers. If you want employees to work hard, you must let them understand the company's development prospects appropriately and have a goal.
Painting cakes is often a means of management, and it is very beneficial to use them well.
"The first project is this building?" Zhang Yanjun became interested.
"Yes, Sister Hongye's plan has been approved. I have prepared a shopping mall on the ground with five floors on the ground on the ground, and then three elevator houses on the upper floor. The shopping mall will still give you three floors, which will be twice as big as it is now."
Chapter completed!