In order to familiarize Guan Linshan with the decision-making process as soon as possible, Ye Jiayi asked her to participate in all the decision-making processes of Changda Pharmaceutical Company's packaging line technology transformation project, from market research, feasibility report writing, project establishment, equipment bidding, until the project is completed and put into production, Guan Linshan

Immersed in the scene, experienced it personally, and even handed over the final project acceptance to Ye Jiayi.

After a set of procedures, Guan Linshan is basically familiar with the decision-making process. Perhaps she has not yet experienced the joy of success. It must be said that she is not very interested in the management of the physical manufacturing industry.

It is generally difficult to do anything well if you lack enough interest and do it passively. During this period, there are no plans for new projects in the physical manufacturing industry of Changda Group, and the original projects are running smoothly.

Following Ye Jiayi and handling some daily affairs, Guan Linshan was not even interested in those miscellaneous trivial matters.

Ye Jiayi saw Guan Linshan's absent-minded state, and she suggested to Guan Yuntian that it would be best to use this time to familiarize Guan Linshan with the situation of the elderly care project.

"Has she become familiar with the situation in the manufacturing industry so quickly?" Guan Yuntian was a little surprised.

"On the manufacturing side, except for the technical transformation project of the pharmaceutical packaging line some time ago, there are no other major events. Regarding the daily management that she has to face every day, Shanshan will not get the opportunity to exercise here. The elderly care business is not about

Expanding externally? I think there are more opportunities for her to train there, so why not let her go there and come back when there is an opportunity here." Ye Jiayi said.

In fact, it was because of the lack of manpower to expand the elderly care business that Guan Yuntian proposed to recruit talents from outside. It was Ye Jiayi's suggestion that Guan Yuntian thought of calling Guan Linshan back from other places.

Regarding Ye Jiayi's suggestion again, Guan Yuntian thinks it makes sense. Instead of letting Guan Linshan face some routine work all day long, it is better to let her go to the elderly care business department. Maybe she can take charge of it on her own. Guan Yuntian is just trying to free up energy to continue to arrange elderly care in other places.

project.

The next day, when Ye Jiayi explained the situation to Guan Linshan, she was a little confused, "I'm not completely familiar with the situation here. Did I do something wrong?"

"Shanshan, where are you thinking? You have worked very hard here during this period and have shared a lot of things for me, but you have also seen that since the technical transformation of the pharmaceutical packaging line was completed, there has been no major event.

Yes, daily management will not be of much help in improving your work ability. On the contrary, there are more things going on in the elderly care business. It will be good for you to personally participate. In the future, when something happens here, you can come back."

Guan Linshan knew that she had no right to bargain with the general manager, so she had no choice but to obey, "So, should I go back to the provincial capital? Or go to the Huayuan City Elderly Service Center?"

"Your father is specifically in charge of the elderly care business. Just let him decide where to go."

Guan Linshan came to the chairman's office and asked after entering: "The general manager asked me to come to you."

"Oh, sit down. Through this period of observation and study, what experience do you have about manufacturing management?" Guan Yuntian motioned for his daughter to sit down on the chair opposite.

"Mr. Guan, do you want me to talk about your experience, or do you want to assign work to me?"

"It's a combination of both. Let's talk about our experience some time ago, and then assign you a task.

"

Guan Linshan sat on the chair, looking at the ceiling mischievously, pretending to think seriously, "I have no experience, but not much."

"I understand. After all, I haven't experienced anything big, so I can say as much as I want."

"To summarize in a few words, my feeling is that the situation of real enterprises is complicated and involves all aspects of the economy and society. To manage such a large enterprise, we do face huge challenges." Guan Linshan said seriously.

"Well, this is your biggest experience? It seems that you have a fear of difficulties! You said before that you like to face challenges."

"It's not a fear of difficulties. I didn't say I was afraid of challenges! Don't jump to conclusions like that, okay?"

"I'm overthinking it. In fact, you were only exposed to the superficial aspects of business management some time ago. There are many other things. You will gradually understand them in the future. There are not many things in the physical manufacturing industry now, so I will transfer you to the elderly care business.

, assisting them in their work will help you understand the company's business." Guan Yuntiandao.

"No problem. Anyway, my job is to be familiar with the company's business and follow the instructions at any time. Will you come over now? Where is my position?"

"The next step is for me to expand the Yang Lai business in other cities. I hope you will go to a listed company to take charge of the daily affairs of the Yang Lai business."

"I am in charge of daily affairs. If I don't participate in decision-making, I won't learn real management experience!" Guan Linshan said.

"Don't worry, if a new pension project is implemented, even if you are in charge of daily affairs, you will still be involved in the decision-making process."

"Where is the office? Do you want to go back to the provincial capital or somewhere else?"

"Now we are working remotely, the location remains the same, and we are still in the original office, but the work content has changed. In the future, your focus will be on what happens in the elderly care business sector of listed companies."

Guan Yuntian transferred most of the information on Changda Holdings' property management section to Guan Linshan's computer and told her which indicators she usually pays attention to.

"To be honest, in terms of daily management, the business of maintaining a business is much simpler than that of the physical manufacturing industry. The costs here are fixed and there are no product quality control issues. There is no need to worry about the return of payment, let alone changes in raw material market conditions and prices.

." After listening to the introduction, Guan Linshan felt that the matter was not complicated.

"It seems simple, but simple things are easily overlooked, and this is where the problem often lies."

"Stop being alarmist, I will take it seriously. As long as a nursing home takes care of the elderly, what problems can go wrong?" Guan Linshan was a little nonchalant as she talked to her father behind closed doors.

Guan Yuntian feels that his daughter despises the management of nursing homes, which is not a good sign. "Ignore the general theory, let me give you an example. Yes, as long as the elderly are taken care of well, there will really be no problems.

However, how can you guarantee that you will be able to serve the elderly well? If something is not done well and causes the elderly to be dissatisfied, at least they will make suggestions. In serious cases, the elderly may leave your nursing home and find another place.

What are the consequences of that?”

Seeing her father's expression getting more and more serious, Guan Linshan knew that she had gotten into trouble and quickly apologized, "Don't be angry. I didn't mean to look down on management, I just think it's not that complicated."

Guan Yuntian sternly pointed out to his daughter: "Shanshan, as a manager, don't underestimate any job. The decision-making of large projects belongs to the scope of corporate management. The health condition of nursing homes may seem like a small matter, but it is also a matter of corporate management."

If the content is not done well, it will still cause damage to the company!"

Feeling that something was wrong in the atmosphere, Guan Linshan put away her careless attitude and said, "You are right, there is no small matter in corporate management, and a thousand-mile dike breaks in an ant nest. I understand this truth, but I don't pay enough attention to it, so I will correct it. Then.

What you just meant is, how can we eliminate mistakes at work and make the elderly 100% satisfied?"

"People have their own living habits and characteristics when they reach old age. To be honest, it is very difficult to make the elderly 100% satisfied! But our management work must work hard in that direction!" Guan Yuntian said.

"This is what it should be, but how should we do it specifically during the management process?"

"Communicate more with lower-level managers, avoid preaching from above, convey your ideas in a way that they can easily accept, and let them understand your good intentions. As long as you reach a consensus with lower-level managers, they can

Do a good job to satisfy the elderly." This is part of Guan Yuntian's many years of management experience, and is not limited to the management of elderly care institutions.

"That means building a good relationship with lower-level managers and asking them to work seriously and responsibly?"

"This understanding is a bit one-sided, but while using rules and regulations, it is also necessary to pay attention to humanity. The job of serving the elderly is not easy to do, even more difficult than being a kindergarten teacher, but this is what we are engaged in, and we can only start from management

Starting from the beginning, only grassroots managers can fulfill their responsibilities and endure humiliation and heavy burdens.”

"You just said that it is difficult to make the elderly 100% satisfied. How should we deal with it if we are really dissatisfied?"

"Remember, as long as you do your best in anything, you will have a clear conscience, but the prerequisite is that you must try your best. If the old man is not satisfied, there are generally two results. One is to choose to leave, as I said before

Otherwise, he will find another place or his family will take him home; secondly, his family members will bother you, find fault with you, and even hold the nursing home responsible. Fortunately, so far, we have not encountered such unreasonable family members and elderly people.

"

Hearing this, Guan Linshan was surprised, "There is still such a situation!"

"There is a saying that there are all kinds of birds in the forest, and that's probably what it means. But you must be yourself and don't be caught by others."

"These situations have not happened so far, which is of course a good thing. It shows that the work of the Changda Group's nursing home is impeccable. The problem is that if you often walk by the river, how can your shoes not get wet?"

"It doesn't matter. Didn't I say that as long as we try our best, the result is beyond our control. If someone chooses to leave, of course we can only let them go; as for unreasonable situations, we will naturally

There are also countermeasures." Guan Yuntian is confident.

"How to deal with it? I can't reason with them, so what else can I do?" Guan Linshan found it very troublesome to hear this kind of thing that makes her head spin.
Chapter completed!