The project managers at the grassroots level have their own calculations, because each pension project is subject to separate accounting. According to the company's regulations, there are rewards for completing tasks and penalties for losses. Therefore, in front of the chairman, they try their best to raise any difficulties that may arise.

Come out and take the problems very seriously. The purpose is to gain the understanding of the company's senior leaders so that they can be lenient to them in the year-end appraisal.

These people still have worked with Guan Yuntian for too short a time and lack sufficient understanding of their chairman. Otherwise, they would not do this.

With Guan Yuntian's shrewdness, he knew what these people were thinking by listening to the words of the project managers. At the beginning, during the investigation of the elderly care project, Guan Yuntian knew whether the elderly care project could provide the elderly with the life they wanted.

The key to success or failure is also one of the main contents of the project management process. Through the construction and operation practice of large-scale elderly care projects in provincial capitals, Guan Yuntian has already mastered the management know-how of elderly care projects, but he believes that elderly service centers in prefecture-level cities, after all,

The scale is limited, so the experience of extra-large nursing homes in provincial capitals cannot be copied blindly, but there are still lessons to be learned.

When several project managers talked about their difficulties and poured out their grievances, Guan Yuntian seemed to understand the situation they were facing, but before the meeting, he already had his own plan. In Guan Yuntian's view, the managers

You can speak freely, but those details are not reasons at all. In the end, everything must be implemented according to his plan.

After the meeting, the project managers of each elderly service center returned to their respective posts. Following Guan Yuntian's instructions, they first conducted research to see what proportion of caregivers needed diversified services. After the results were calculated, several locations

The situation of elderly care institutions in municipal-level cities is not the same, because the economic development level of each prefecture-level city is quite different. The more developed the economy, the higher the income of residents, and the greater the proportion of caregivers who require a diversified life.

The results show that in the most economically developed areas, up to 30% of the caregivers want to improve their living standards. On the contrary, in the elderly service centers in economically underdeveloped prefecture-level cities, only about 5% of the caregivers have

needs in this regard.

Guan Yuntian warned all grassroots units not to be greedy for big money or foreign goods, but to seek truth from facts based on the actual situation of the unit, eliminate waste, allocate resources carefully and rationally, and minimize costs.

In the actual operation process, even the elderly who originally had the desire to improve their lives do not want to eat stir-fried dishes every day, but are willing to eat large pot dishes once or twice because the logistics department has prepared the ingredients in advance, which inevitably results in a certain amount of waste.

"This problem is very simple. Give the nursing staff a task and ask them to count the caregivers they are responsible for the evening before. Whoever wants to improve their lives the next day should report it to the logistics department in advance and let the food purchasers purchase according to actual needs. This way we can put an end to

Waste." In Guan Yuntian's case, there are always more solutions than difficulties.

Through this measure, the trend of the loss of nursing staff was finally stopped. When talking about this matter with Ye Jiayi and Guan Linshan afterwards, Guan Yuntian was very touched, "It is said that each nursing home institution is an independent accounting unit. If they are left alone, it will be wrong."

Maybe I smashed the sign for you and you don’t even know it.”

"Should we add an article to the management charter in the future? We must not cause the loss of employees due to management problems."

"This loophole can be plugged by improving management regulations, but inappropriate behavior or lack of responsibility by grassroots managers will affect the reputation of the elderly service center. This problem cannot be solved by management regulations written in black and white."

Guan Yuntian Dao.

"Isn't that right? Prefecture-level urban elderly service centers are distributed in cities across the province. As elderly care projects continue to expand outwards, if they are further expanded to other provinces and cities, future projects will be more dispersed. Some projects may even be far away from the company headquarters.

Thousands of kilometers. The behavior of project managers who only focus on completing economic indicators and disregarding the company's reputation cannot be prevented by the six or seven elderly service centers currently located in the province. In the future, more projects deployed throughout the province or other provinces and cities will be even more difficult to control.

It's over." Ye Jiayi said worriedly.

"Yes, this issue must attract great attention. At present, by strengthening management and increasing the frequency of inspections, it can be dealt with for the time being. As more and more elderly care projects are deployed inside and outside the province, such stupid methods as inspections are too inefficient.

Not to mention being thousands of kilometers away from the headquarters, even for these projects in the province, a door-to-door inspection would take a month. By then, this matter would take up a lot of time, and the company's management would be busy running around all day, leaving other things behind.

No need to do it." Guan Yuntian felt that this problem was very serious.

"The key is that even if you work hard, the final result may be little, or even counterproductive. Even if the company's executives spare their energy to focus on this matter, they will only visit once every other month, and every time they go, they will stay at most

In one or two days, how many problems can you see in such a short time? It’s not that you can’t trust those grassroots managers, who won’t cheat? You know that the company leaders are going to inspect, and on the surface they do a good job for you. Wait for the inspection in a day or two.

After the personnel leave, everything returns to the original state and no problems can be solved." Ye Jiayi said.

"It is entirely possible that this situation will occur. Otherwise, inspections are a stupid method, and inspections every few months will not have much supervisory effect at all."

Guan Linshan, who had been silent next to her, interjected: "I don't know how to do it specifically, but now that the Internet is so developed, can we consider implementing network management?"

"Network management? Your statement is quite innovative." Guan Yuntian said.

"Well, we can learn from the DCS distributed system management method in industrial production." Ye Jiayi said.

"Are you talking about the DCS system management method? It has been widely used in Changda Group's previous projects such as oil refining and petrochemical, power generation and tire manufacturing. Nowadays, it is widely used in high-end manufacturing. Can this system also be used here?

?" Guan Yuntian was slightly surprised.

"Of course it cannot be copied. The distributed system control and management used in industry are all about inanimate equipment and parameters. But what we want to manage are elderly care institutions scattered in various places, which are composed of living people.

unit, but I think we can learn from its management ideas." Ye Jiayi had a sudden idea.

Guan Yuntian graduated from the Mathematics Department of the Normal University in his early years. He has a background in mathematics. After being reminded by Ye Jiayi and Guan Linshan, his thoughts immediately started, "Although the DCS general system of a certain enterprise in industry manages individual operations.

Units, and each unit is composed of a number of equipment and operating parameters, but the management of our senior care business sector is different from the decentralization of an enterprise.

The control systems are so similar! The company's entire elderly care project is equivalent to the general management system. The general system consists of several elderly service centers distributed in different places. Each service center is composed of caregivers and managers. The comparability between the two is really strong.

Got it!"

"Because of your background in mathematics, you have an innate advantage in this area. Please think about the specific plan slowly." Ye Jiayi said.

"Yeah, but it's because of your reminder, otherwise I wouldn't think about it. There is basically no difference in the management structure between the two. The main difference lies in the equipment and process conditions of the operating unit, and the grassroots management of each elderly service center.

The differences in personnel behavior standards require finding appropriate control indicators." Guan Yuntian is very interested in this issue.

"I don't think this matter is necessarily urgent. You can communicate with professionals who are involved in DCS system control. They may be able to give you some technical suggestions. In addition, can you consider adding certain assessment indicators to lower-level managers?

Further quantification?" Ye Jiayi is an expert in business management, and her suggestions are often targeted.

"Decentralized management control is already very common in the industrial production process. This method is used in enterprise management. At least I have not heard of it in China. It seems that the next step should be to spend some energy and study it carefully." Guan Yuntian

road.

"Actually, the modular management model of those multinational companies is a decentralized management system. Their corporate headquarters are located somewhere, and the specific production or business units are distributed around the world. This is similar to the senior care business segment of Changda Holdings.

Are the situations we are facing very similar?" Ye Jiayi said.

"Yes, on the one hand, we can learn from the management models of multinational companies, and then combine them with the specific conditions of elderly care institutions. The issue of effective management of elderly service centers scattered everywhere will not be a big problem." Guan Yuntian faces difficulties at any time.

They all seemed confident.

Afterwards, Guan Yuntian checked the management models of many multinational companies, and found the DCS design and construction unit that had cooperated with Changda Group before. He communicated his ideas with the technical staff, which immediately aroused great interest from the other party.

"Mr. Guan, as long as you can provide detailed control parameters of the elderly service centers scattered around the country, we can make a model for you through optimized design. Based on this model, we can implement effective measures for each elderly service center.

Management, knowing the operation and management status of the service center at any time, there is no technical obstacle to this."

Guan Yuntian was very encouraged. He suspended other work at hand, dug out the regulations on the management of nursing homes, re-refined the original indicators, added several assessment standards that would have an impact on the reputation of senior service centers, and made them

Quantify.

With the joint efforts of Guan Yuntian and the technical staff of DCS Design Institute, and drawing on the management experience of multinational enterprises, it took them less than a month to build a management model suitable for decentralized elderly care institutions.

According to the designer, this set of models is open and during use, the parameters can be modified at any time according to the actual situation in order to adapt to various management requirements.
Chapter completed!